Privacy Policy

Lamia Chowdhury, Sales Representative at CENTURY 21 Innovative Realty Inc. Brokerage ("we," "us," or "our"), is committed to protecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario privacy laws.

1. Information We Collect

We collect personal information that you voluntarily provide to us, including:

• Contact information (name, email address, phone number)
• Property preferences and requirements
• Financial information relevant to real estate transactions
• Communications you send to us
• Information provided through our website contact forms

2. How We Use Your Information

We use your personal information to:

• Provide real estate services and assist with property transactions
• Communicate with you about properties and market updates
• Respond to your inquiries and provide customer support
• Send you newsletters and market updates (with your consent)
• Comply with legal and regulatory requirements under the Real Estate and Business Brokers Act, 2002 (REBBA)
• Facilitate transactions through the Toronto Regional Real Estate Board (TRREB)

3. Information Sharing

We may share your personal information with:

• CENTURY 21 Innovative Realty Inc. Brokerage as required for real estate transactions
• The Toronto Regional Real Estate Board (TRREB) as required
• Real Estate Council of Ontario (RECO) for regulatory compliance
• Other real estate professionals involved in your transaction
• Legal and financial professionals when necessary
• Government authorities when required by law

We do not sell your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights Under Canadian Law

Under PIPEDA and Ontario privacy laws, you have the right to:

• Access your personal information held by us
• Request correction of inaccurate information
• Withdraw consent for certain uses of your information
• File a complaint with the Office of the Privacy Commissioner of Canada

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience. You can control cookie preferences through your browser settings. We may use analytics services to understand how visitors use our website.

7. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to comply with RECO record-keeping requirements (minimum 6 years for transaction records) and other legal obligations.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

10. Regulatory Information

Real estate services in Ontario are regulated by:

• Real Estate Council of Ontario (RECO) - www.reco.on.ca
• Toronto Regional Real Estate Board (TRREB) - www.trreb.ca
• Office of the Privacy Commissioner of Canada - www.priv.gc.ca